From time to time you may want to change your registered email address. You may have lost access to this email or you may have forgotten which email address you registered with.

If that is the case please open a billing ticket by click on the Clients tab on the home page. Select open ticket and provide us with the domain name(s) or web hosting services you have with us.  Additional requirements are shown below; 

For Companies

We would require government issued identification such as a VAT letter/ Certificate of incorporation or a recent utulity bill with you company name and address showing on these items. 

For Individuals

We would require a government issued photo ID such as a passport or driving license with you name billing address showing on these items. You may scan and email these documents to accounts@ephostguru.com


In addition our support team will look into this and may ask for additional information before changing your email address. This is done purely to safeguard clients information.